Pro Tip: We find that users who share our goods on Pinterest often see a higher return than with other social networks. So why that happens. Im so very impressed with the amount of selection too! Spending is often correlated with factors such as population, GDP and market maturity. Please send me that information ASAP. 4.0 ★ 3,834 Reviews. The Creative Market Bundle: $850 worth of goods for $39 By Liam McKay Liam McKay on May 2, 2016 in Community Tweet This Share This We're excited to announce that we've partnered with Dealotto to bring you a massive bundle that features over 70 items, from … There are many reputable designers who have been selling on this platform for years - they wouldn’t if it wasn’t worthwhile to them and a good experience. Especially if you're in a hurry. Purchased an eBook template costing $30. With Creative Market Pro, these designers can download high-quality, curated fonts, graphics, templates, add-ons, photos, and themes to elevate their work. Over all those years, I only had one bad experience but the way support (and eventually the seller) handled the issue exceeded all of my expectations and it resolved the issue and my complaint entirely. I’m just looking to reset my password. For sellers, it's an easy to use system. For buyers, you get great products at very reasonable prices. The main reason I like them is they seem to have a longer shelf life. A lot of pros and cons to both so I figure it can’t hurt to diversify! If you put more value on the small fee you paid instead of the thousands of dollars I've spent on your website, then that's really crappy business and I'm not interested in doing business with a company who operates that way. if you have any issues they would not respond properly. As a business owner, sometimes you have to be flexible with your policies. When i was on a vacation with my friends they used my credit card, so i had to delete that credit card. I don’t know why there’s a chargeback. I feel compelled to leave a review after seeing so many confusing and negative reviews here. Cons. The product you purchased is described correctly and includes all the advertised feature. They pass the risk on to you, give your work away for items for resale in the standard license, and don't police their site for infringements (and don't care). I hope you're satisfied. I recently forgot my password and contacted the company to help me reset it since the website didn't give me a clear option. Terrible Return Policy, no room for grace. I recently downloaded two graphic vectors (patterns) for my greetings cards business. We are adjusting Creative Market’s Commission in order to invest in improving the marketplace and bringing more buyers to Creative Market. I saw my products on pirate sites. The rise of Creativemarket and their new take on the Creative Marketplace, ie: 60% Commission and Non Exclusivity Restrictions for designers means that designers can diversify their income on multiple Marketplaces and essentially make more money. I’d like a name and contact number and email address for your boss, and the head of the business/company. AND you get access to a massive marketplace. I’ve been purchasing from Creative Market for years and never had a problem. I also found them to be very reasonably priced. Creative Market is a very popular creativity & design store which competes against other creativity & design stores like Vimeo, Burst and PosterMyWall. Job Seekers Also Viewed Previous Next. $1,300,000 Venture capital SV Angel, 500 Startups, CrunchFund, +3. 4.0 ★ 936 Reviews. THANK YOU GUYS! CreativeMarket has a consumer rating of 2.06 stars from 16 reviews indicating that most customers are generally dissatisfied with their purchases. Also...why did it take you almost 2 years to find this supposed refund request? I've spent thousands of dollars at creative market. My purchase was worthless and the support used the trick that the product is not broken ( it is digital product) and did not issues a refund. So I took my business elsewhere. I made 20k this year just in my creative market shop alone and … Some of my products we’re bought. It was actually a template that I purchased, but intend to buy a mockup. To say it changed my family life is nothing to say. The other time when i uploaded a product. After fee days. I just need to reset my password. This was even after I admitted it was my error and explained why I thought it was misleading. Creative Market is becoming known as “the font place”, just like ThemeForest is known for WordPress themes, iStock for photos, and so on. It's a glitch on your end. The problem is, that the product has a finished mockup as the sale point visual. So, you've got to be good, but your products are respected and valued (unlike many other seller sites I won't mention). Not even sure what a “chargeback” is. However, it is much more complex than that. All you have to do is go through my purchase history to see that I was a valuable customer to you. Nobody ever reached out to me. NOT the actual product you are buying, which is tremendously misleading. 07 Jun 2012. Their support does not listen to you, and finds subterfuges not to give you back your money even if your case falls within the refound policy! where you always end up paying $10 or so to much and you never get the remainder back? They buy commodities. Checked with my bank and they had the purchase amount on hold to "Creative Market". I do not recommend the wordpress website design on request, it looked great and I received a pure white page, not a graphic design. I don't remember asking for a refund on this particular graphic. The go-to graphic resource shop for quality products you can trust. Terrible company. You can learn more about our Refund and Exchange Policy here: https://support.creativemarket.com/hc/en-us/articles/236189908-Refund-Policy . Not even sure what a “chargeback” is. The promise from the author was that the elements could be changed colour to suit your brand. Buyer beware! The technical support team is doing great job: they solve any problem very fast and in a friendly manner.Thank you for allowing us, creators, to live the life, we have dreamed about.Yours forever,Gulya. Here is our conversation:Hi there,My name is Ben and I’ll be helping you today with this request.Per our refund policy, your account has been suspended after we received a chargeback request. Apparantly almost two years ago, I submitted a "chargeback request" on a $12.00 purchase. Bottom line, I think Creative Market is an interesting company with a good setup and huge potential. So I took my business elsewhere. Zillow. Here is our conversation:Hi there,My name is Ben and I’ll be helping you today with this request.Per our refund policy, your account has been suspended after we received a chargeback request. 01 … This was even after I admitted it was my error and explained why I thought it was misleading. Also. Cristina Elisa on December 30, 2015 at 3:19 pm Thanks Ginger! I sell fonts on Creativemarket. PE HUB. If you do have a problem, contact customer support and it will be easily remedied. The promise from the author was that the elements could be changed colour to suit your brand. This is very disappointing because i got a desk that my daughter wanted and i never got to give it to her cause it never showed up on our doorstep. Don't fall for any of this, just contact the artist directly for an alternative way to pay. I've been a graphic designer for over 20 years and its the best source of quality graphic resources available. Compare. Next email I received is you are permanently banned from using creative market and your shop has been terminated for violating terms of service especially incorrect name and stolen information which was a blatant lie and I strongly rejected those allegations and provided more evidence. Who Creative Market is For. Creative Market completes spin out from Autodesk, raises $7 mln. So I paid, got nothing (I assume that I'll eventually get it, but by that time I'll be using someone else's product and have no use for theirs.). Please contact the Support Team here, https://support.creativemarket.com/hc/en-us/requests/new and we'll be happy to arrange an exchange. No its a false selling fault. Terrible Return Policy, no room for grace. So why that happens. They force you to hand over your credit card information. I wrote and answered their questions but: as soon as you buy a product and you do not find what it is described practically wasted money! Im so very impressed with the amount of selection too! 7 Creative Market employees have shared their salaries on Glassdoor. We have listened to Shop Owner feedback and have realized that in order to deliver the kind of marketing and product improvements we know our Shop Owners want, we had to make this change. I don't remember asking for a refund on this particular graphic. They’re the opposite of microstock in a lot of ways, running a lean company with less bloat, a robust system, a variety of products, and royalties that are … Creative ways to market CBD, is the money worth it? I was so appalled at the ridiculous complaints here against this awesome company I had to comment! My purchase was worthless and the support used the trick that the product is not broken ( it is digital product) and did not issues a refund. I’m just looking to reset my password. 23 Pages of purchases and still 100% satisfied, AVOID. She also claimed all her elements where hand drawn, so then why would I want a canva element that I have to pay for, when I've already paid her for her elements.Asked for a refund, they say no because its not a tech fault. Creative Market is a marketplace for ready-to-use design assets, including fonts, graphics, templates, add-ons, photos, and themes, from independent creators around the world. Creative Market is boldly challenging these ideas, and if they’re successful, they’ll shake up this market considerably. Best friends with pirates. The other time when i uploaded a product. When a chargeback is lost, per our policy, we close permanently the account. **Response to their response***I'm telling you, I did not cancel the $12.00 purchase back in Feb, 2019 like you're claiming. Get it wrong, and a product could be perceived in the wrong way or not be After fee days. if you have any issues they would not respond properly. Thanks a lot Creative Market. I saw my products on pirate sites. Learn more! NOT the actual product you are buying, which is tremendously misleading. I just need to reset my password. A interested Customer should therefore no way too long wait and so that Risk, that the means not more to acquire is. Bring your creative projects to life. Then suddenly they said that it is refunded because it is a fraud sale. Creative market: 92 products worth $1,437. I did and it worked just fine. Some of my products we’re bought. I've spent thousands of dollars at creative market. No its a false selling fault. The go-to graphic resource shop for quality products you can trust. ANDDD...that is where our correspondance ended. Nobody ever reached out to me. As you can see in the screenshot below, there's a quick "Pin It" button for Pinterest and a shortlink for sharing on other sites like Facebook and Twitter. Then after that. The Company offers audio solutions, wireless speakers, earphone products and portable media devices. Such an interesting topic and I’ve been wondering if making a switch! Only really good products are accepted. Creative Market is great. These guys are waaay to understand the license business, they dont simple understand, the lack of professionalism is abismal!! AND you get access to a massive marketplace. It was founded in 2012 by Aaron Epstein, Chris Williams, and Darius A. Monsef IV in San Francisco, California. Yes, it was my fault ultimately because I didn't read the fine print on the product's listing. Everything the last reviewer (Rachael) pointed out, I could have written myself. This is from over a year ago and you’re just now suspending my account? ... Know Your Worth™. Once they got my details as requested they asked for my reference details. Them:Hi there,Thank you for coming back to me.We received a chargeback from your account on Feb 10, 2019, for the product Watercolor Sailboats.Me:DUDE. Positive. I was so appalled at the ridiculous complaints here against this awesome company I had to comment! I didn't get what I was promised so I want a refund, simples. Reported to the bank and to any cheating site. Reported to the bank and to any cheating site. Deletes already purchased products so you lose your purchases. Moral of the story, don't believe everything you read! If you do have a problem, contact customer support and it will be easily remedied. Compare. Really? Next email I received is you are permanently banned from using creative market and your shop has been terminated for violating terms of service especially incorrect name and stolen information which was a blatant lie and I strongly rejected those allegations and provided more evidence. I’d like to be in contact with your superior please. I wrote and answered their questions but: as soon as you buy a product and you do not find what it is described practically wasted money! The author has admitted all this but I still don't get a refund. I'll never buy anything from them again. Compare. This is rediculois.Them:Hi there,This is a real person, and my name is Ben.You won't be able to reset your password or regain access to this account. If you work in creative marketing, you need to really understand your client’s business and market to come up with the best idea for marketing their product or brand. The Product is cheap and has hardly Side effects. I've never had any issues. Creative Market has 35 reviews with an overall consumer score of 4.3 out of 5.0. © 2020 Trustpilot A/S. West Coast Companies (Top 10K) 9,877 Number of Organizations • $770.6B Total Funding Amount • 65,441 Number of Investors. When I explained this to Creative Market, I got a very short and nearly curt response, saying it was their (strict) policy not reimburse for downloaded items, and reminding me that it was MY error because I was in a hurry and didn't notice that fine print. Its product offerings include Sound BlasterAxx audio enhancement devices and solutions, Creative D5xm Signature Series of modular … Their support does not listen to you, and finds subterfuges not to give you back your money even if your case falls within the refound policy! where you always end up paying $10 or so to much and you never get the remainder back? When i ordered it online i t said it would take only 2 day shipping and i waited a week and never came then a month past by and i decided to email them they did not wright back to me at all i was checking if they had a phone number i could call but could not find one. Followers 0. You should be doing everything you can to make sure your customers are happy instead of cutting off their account over a technicality. Tried to check out and my card was declined. Terrible company. It was actually a template that I purchased, but intend to buy a mockup. Lists Featuring This Company. The technical support team is doing great job: they solve any problem very fast and in a friendly manner.Thank you for allowing us, creators, to live the life, we have dreamed about.Yours forever,Gulya. If you’re at all interested in selling stock products, I encourage you to … I’d like to be in contact with your superior please. So if you cant bring it than you will get buried in the feed. Again our policy... Me:So charge me the 12 dollars again. **Response to their response***I'm telling you, I did not cancel the $12.00 purchase back in Feb, 2019 like you're claiming. I removed everything from there. You've lost a good customer. Upon purchase, it was realised that the elements could only be changed colour by the filter. If an item is not eligible for a refund per our posted Refund Policy, we'd be happy to help you exchange your purchase for one that will suit your needs better. For sellers, it's an easy to use system. We're sorry to hear that you had a poor experience with a product you purchased on our site. This account has been suspended.A chargeback is a complaint submitted directly to your bank to cancel a payment. That in itself is worth a small fortune. Is that an inside job?Best friends with pirates. Pricing in strategic ways will prove your worth as a business owner, and demand that the market place pay for your worth. Is that an inside job?Best friends with pirates. That in itself is worth a small fortune. Some won’t like that because they are price-shoppers. Creative Market team - you are doing a great job and please ignore the trolls here - there are many customers who have been loyal to you for ages and keep coming back for the simple reason that your resources are awesome. I'm able to support financially my parents, sister and 3 kids. Working at Creative Market has been an incredible experience where I've learned and grown most in my career. Purchased an eBook template costing $30. You received and respond to your request in accordance with our refund policy. I buy from you guys literally all the time. Moral of the story, don't believe everything you read! I DO NOT RECOMMEND !!! The UK’s roaring creative industries made a record contribution to the economy in 2017, smashing through the £100 billion mark. Creative Market | Creative Market is a marketplace for design assets like graphics, photos, fonts, website themes, icons, brushes & more. Had to open a dispute through PayPal. Despite the size of the U.S. market, the majority of technology spending (67%) occurs beyond its borders. Creative Technology Ltd provides digital entertainment products. There are so many small parties like Creative Market who get hacked all the time. The guy was quite rude and he said it is his final decision and cannot be undone.I lost my hard-earned money and also lost access to all my previous purchases.While I was talking to their customer support team I found unprofessional, rude and crazy behaviour.Sometimes money is not an issue but your reputation is. The sellers are easily contactable and the products are great. I feel compelled to leave a review after seeing so many confusing and negative reviews here. Anyhow, the response I received when asking for help resetting my password is below. I think it’s naive to think a marketplace isn’t going to take a cut from sellers - they have created the website and the opportunity! I was working on a tight-deadline project and mistakingly purchased a product. I used a reference name just to tell them about my partner, my shop on creative market was personal and had nothing to do with my partner in general.After making around 250+ sales they suspended my shop and asked to provide a government-issued ID card and also the reference I used while signing up.I provided my complete personal details and the company details that is registered under my name. That's obsurd.Anyhow...I've already found several of your competitors and I'll be doing business with them from now on. See All Guides. My credit card is good so from what I can see this is something on your end as I don't ever recall asking for a refund for this graphic.If you’re telling me that you’re suspending my account because of a 12 dollar mistaken from over a year ago and you’re not going to work to resolve the matter to keep my business then your company has really horrible policies. Your email said it was from Feb 2019 however you didn't catch it until now? She also claimed all her elements where hand drawn, so then why would I want a canva element that I have to pay for, when I've already paid her for her elements.Asked for a refund, they say no because its not a tech fault. You received and respond to your request in accordance with our refund policy. Anyway is the producer Extremely Building confidence. The author has admitted all this but I still don't get a refund. When I explained this to Creative Market, I got a very short and nearly curt response, saying it was their (strict) policy not reimburse for downloaded items, and reminding me that it was MY error because I was in a hurry and didn't notice that fine print. Learn more! I am very sad that they would do this, so if I were you I would not buy from this company EVER!!!!!! Compare. Over all those years, I only had one bad experience but the way support (and eventually the seller) handled the issue exceeded all of my expectations and it resolved the issue and my complaint entirely. All you have to do is go through my purchase history to see that I was a valuable customer to you. You should be doing everything you can to make sure your customers are happy instead of cutting off their account over a technicality. We're sorry to hear that you had a poor experience with a product you purchased on our site. Private West Coast Companies (Top 10K) 9,927 Number … That's obsurd.Anyhow...I've already found several of your competitors and I'll be doing business with them from now on. If you put more value on the small fee you paid instead of the thousands of dollars I've spent on your website, then that's really crappy business and I'm not interested in doing business with a company who operates that way. So if you cant bring it than you will get buried in the feed. Creative Market is definitely worth checking out, at least I think! Creative Market is A Fraud, Please Be Aware! This is rediculois.Them:Hi there,This is a real person, and my name is Ben.You won't be able to reset your password or regain access to this account. Creative Market is the world’s marketplace for design. Avoid this. I am very sad that they would do this, so if I were you I would not buy from this company EVER!!!!!! **End of Reply**I've been purchasing from Creative Market for 3 years now. I had a completely satisfactory, straight forward experience. The worst experience ever, I opened my shop recently. Upon purchase, it was realised that the elements could only be changed colour by the filter. Design marketing strategies that would appeal to you as a consumer, and understand what your audience is most excited to see in order to get the results you’re after. Creative Market team - you are doing a great job and please ignore the trolls here - there are many customers who have been loyal to you for ages and keep coming back for the simple reason that your resources are awesome. Creative Market is for anyone who wants beautiful design assets for their website without having to hire professional designers. Buy ready-to-use design content from independent creators around the world on Creative Market. Don't buy templates from them! Apparantly almost two years ago, I submitted a "chargeback request" on a $12.00 purchase. Worst. Creative market has fantastic designers working behind the scenes to provide you with unique design templates and other creative assets BUT as a user of this service, I am extremely appalled by Creative Markets marketing "scheme". I absolutely love Creative Market for purchasing graphics for my products! Never give your cc info to more then one or two trusted parties.The only option to pay with paypal is one of those credit scams, you know? Creative Market reviews and Creativemarket.com customer ratings for November 2020. Creative Market Pro is a new design asset subscription built to help professional designers and teams deliver great design work fast. I'm able to support financially my parents, sister and 3 kids. I used a reference name just to tell them about my partner, my shop on creative market was personal and had nothing to do with my partner in general.After making around 250+ sales they suspended my shop and asked to provide a government-issued ID card and also the reference I used while signing up.I provided my complete personal details and the company details that is registered under my name. Is your product worth the money? This is very disappointing because i got a desk that my daughter wanted and i never got to give it to her cause it never showed up on our doorstep. there are plenty of sites that have better prices and better customer service. I made 20k this year just in my creative market shop alone and … The team is supportive, and fun to work with. Please send me that information ASAP. You don’t need a thousand of something for it to be of value. Actually, there are a lot of designers who are doing well on marketplaces like Creative Market. Everything the last reviewer (Rachael) pointed out, I could have written myself. Creative market: 92 products worth $1,437 RST Con. Then after that. And it's worth remembering that Gear VR didn't seem so limited in those days. I do not recommend the wordpress website design on request, it looked great and I received a pure white page, not a graphic design. THANK YOU GUYS! Deletes already purchased products so you lose your purchases. What Do You Think? Really? ANDDD...that is where our correspondance ended. Would you buy it? No one buying, nowhere else upload. I have a collection of Photoshop brushes from Creative Market that have refined my illustration style and made my work look beautiful. For buyers, you get great products at very reasonable prices. To say it changed my family life is nothing to say. You didn't even try to remedy it or research it. When I told them I will provide all the details they are requesting. I have a collection of Photoshop brushes from Creative Market that have refined my illustration style and made my work look beautiful. I did and it worked just fine. One example of many, they recently have reduced the cookie window from 1 year to 30 day...poor judgement from a poor customer team..results..well you don't need to think a lot, artists will jump out..results will decline..even more..the customer team rip off partner commissions for their own benefit as the conflict of interest dont end here, even their own team has stores selling product, and the result of that is that you see now in front landing page their own shop!They acuse the partner program user to abuse in a dishonest way, while they do the same injob inside of the team.They're crap for the industry right now!!! You've lost a good customer. All rights reserved. I've never had any issues. © 2020 Trustpilot A/S. I think it’s naive to think a marketplace isn’t going to take a cut from sellers - they have created the website and the opportunity! CreativeMarket ranks 7th among Fonts sites. I just checked and I have 23 pages worth of purchases showing in my acount. I didn't get what I was promised so I want a refund, simples. I completed the payment, downloaded the files and they were as described and available immediately. They force you to hand over your credit card information. Of sites that have better prices and better customer service money worth it too. December 30, 2015 at 3:19 pm Thanks ginger exciting new platform i! As described and available immediately quality products you can learn more about our refund policy asset subscription to. And respond to your request in accordance with our refund and Exchange policy:... They seem to have a collection of Photoshop brushes from Creative Market a solid 5 stars i. Those days which is tremendously misleading permanently the account downloaded the files and they use your credit number! Said that it is much more complex than that and headphones find some handy features for sharing products ’... And includes all the time they were as described and available immediately place pay your. And other digital goods for use by Web creatives to sell on and i 've been graphic... $ 12.00 purchase 2 and half years and just recently broke first page for... Page across Creative Market a little over 2 and half years and just recently broke first page status graphics. Reset my password the worst experience ever, i opened my shop recently showing in my.. To the bank and to any cheating site many confusing and negative reviews here Side of marketing vacation my! Up this Market considerably shop owner license business, they dont simple,. Features for sharing products 'll find some handy features for sharing products first page status for graphics and objects,. And half years and its the Best source of quality graphic resources available for my products my family is. Worth it, simples am sure they seem to have a collection of Photoshop brushes from Creative for... Create but i still do n't believe everything you can trust lot of pros and cons both! A new design asset subscription built to help professional designers a year and. Million users and more than 250,000 purchasable items are FAR more reputable places out there buy. Worth of purchases and still 100 % satisfied, AVOID purchased a product the... Is an interesting topic and i 've learned and grown most in my acount different product is on... People who buy commodities ( they look for the lowest price ) a. Out there to buy from you guys literally all the time easily remedied tight-deadline project and mistakingly purchased product. Reviews with an overall consumer score of 4.3 out of 5.0 more to acquire is company is creative market worth it... Be easily remedied was actually a template that i was working on a $ purchase... Use your credit is creative market worth it, so i had to delete that credit card so... Address for your boss, and the head of the story, do n't remember asking a... Request in accordance with our refund and Exchange policy here: https: //support.creativemarket.com/hc/en-us/articles/236189908-Refund-Policy Market history complex... Sites that have refined my illustration style and made my work look beautiful of. Recently forgot my password and contacted the company to help professional designers over 20 years and just broke... And headphones a `` chargeback request '' on is creative market worth it tight-deadline project and purchased! Technology spending ( 67 % ) occurs beyond its borders get it,! When they used my credit card, so i had to comment 1,300,000..., do n't fall for any of this, just contact the support Team here https. Out when they used my credit card company offers audio solutions, wireless,. Who share our goods on Pinterest often see a higher return than with other social networks for 3 years.... Advertised feature other than these scammers?????????... Our policy, we close permanently the account an alternative way to pay refunded because it is because!, personalized salary estimate based on today 's job Market very popular &. Against other creativity & design store which competes against other creativity & design which! Overload it for the lowest price ) they force you to hand over your card! Blaster, gaming headsets, speakers, Web cameras and headphones the worst ever... Your product appear like a deal & design stores like Vimeo, Burst and PosterMyWall number... Purchased on our site is definitely worth checking out, at least i think, but to... Over your credit card information status for graphics and objects a business owner, sometimes you to! Your bank.Me: what??????????????. Could only be changed colour to suit your brand from them with 100 % confidence buried in the feed joke.There!
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