| Leadership: Definitions and Foundation Principles |
| Leadership defined |
| Managers vs. Leaders |
| Effective vs. Successful Leader |
| Leader challenges |
| Five practices and four roles of a leader |
| Characteristics and functions of a leader |
| Emotional Intelligence in the Workplace |
| Can leadership be taught? |
| Can emotional intelligence be learned? |
| Why do we as leaders need emotional intelligence in the workplace today? |
| People vs. Results orientation |
| The five components of emotional intelligence |
| Situational leadership |
| Leadership is a partnership |
| Leadership style defined |
| Four leadership styles |
| Four development levels |
| Directive vs. Supportive behavior |
