| Understanding problems and the creative problem solving process. |
| Identify types of gathering information techniques and how to use key questions in problem solving. |
| Identifying the importance of defining a problem correctly. |
| Identifying and using different problem tools |
| Writing concrete problem statement |
| Using basic brainstorming tools to generate ideas for solutions |
| Using ideas generating tools such as word chaining, the box method, the six thinking hats and the blink method. |
| Evaluating potential solutions against criteria including cost/benefit analysis and group voting. |
